Microsoft Refunds Users After Overcharging EA Access Subscribers
In the past few months, some Xbox 1 players who had subscribed to the EA Admission service were charged twice for the membership plan. Microsoft has at present admitted that a bug caused multiple players to be double-charged for a single billing cycle, mayhap due to overlapping of their payment details.
In gild to atone for the glitch, Microsoft has announced that all the players who were charged twice for their EA Admission membership will be refunded."Nosotros identified a number of Microsoft accounts that are due a refund for overlapping subscriptions. This occurred if you purchased a new subscription that overlapped with one yous already had", read Microsoft's official statement.
Microsoft has already started the refund procedure, allowing gamers to become the overpaid amount credited to their banking card or PayPal account. Users also have the option of getting the backlog fee refunded as store credit in their Microsoft account.
Bated from notifying overcharged users via an email, Microsoft has also made available a Subscription Refund tool that will let gamers cheque whether they have been double-billed for their EA Access membership plan. All you need to do is sign in with your Microsoft account and utilise the tool to verify whether you've been charged twice for your EA Access subscription. Once you take agreed to receive the refund, you just take to specify the mode of payment in society to avail the reimbursement.
It also appears that Microsoft is offering a bonus credit of $10 with the net refund corporeality, a commendable mode to make amends with its user base. Back in January this year, Microsoft had to reimburse players who had purchased DLC for the Marvel Heroes Omega after the game's servers were shut down.
Source: https://beebom.com/microsoft-ea-access-subscribers-refunds/
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